Genext Nutrition sells to many countries all over the planet but in some countries there are importation fees, importation laws for vitamins and supplements.
Because of the different laws and fees in each country we can't assure that your product will arrive to the destination.
We do not know if a product is allowed and this is the responsibility of the purchaser to verify if a product is accepted or not in the foreign country.
We do not collect importation fees, this fees should be paid in the foreign country.
We process international orders only via e-mail and direct deposit in our bank account in order to ship a product. We do not accept credit card payments for international orders for more than 6 bottles of products.
In certain countries we can't track the shipping and we do not refund international order, even though the US Post Office gives us a tracking number saying the order was delivered and later we receive a notice that order was not delivered.
We can ship via UPS if needed.
BY EMAIL: Contact@shopgenext.com
BY TELEPHONE: 855-436-3981
We have USPS as the standard way to ship your products nationally and internationally.
Shipping hours and information:
Ex: you place your order today before 12:00 pm it will be shipped today.
You place your order 12:30 pm today, your order will be shipped tomorrow afternoon.
We have a flat rate for your orders, we pay part of your shipping despite the size of the order as a collaboration for our customers. It can't be changed at any time.
All orders made today will be shipped tomorrow afternoon.
All Express Orders will be delivered in 1-2 business days, except if you order on Friday as it won't be delivered on Saturday. Post Office doesn't work on Saturdays in many areas of the United States. If you do an Express Order on Thursday after lunch, your order will be shipped on Friday and it won't be delivered on time on Saturday. If the post office works in your area on Saturday you will receive your order, otherwise, an Express Order made on Thursday afternoon won't be delivered on time.
International shipping will be charged in accordance with the weight of your order.
The international order has importation taxes in your country, we don't pay importation taxes, we recommend you to check your rights and duties when you order products internationally. Some of the ingredients may not be accepted in your country. We recommend you to check the laws of your country regarding the supplements you are ordering from Genext Nutrition Inc.
We are not responsible for international orders not delivered as it is not under our control. USPS controls the shipment until it leaves the United States border then your country post office will take over and make sure it is delivered to you.